Terms of Service


Effective From: 01-11-2024

Last Updated: 24-10-2024 Version: 2


Welcome to Renown!


ABOUT RENOWN

The Platform is owned, managed and operated by RENOWN, a private limited company incorporated under the (Indian) Companies Act, 2013.

Renown Features: Renown is a web-based service that provides an online platform to create, design, publish and sell digital services such as Consulting services, Content subscriptions, Live Streaming events, and 1-1 interactions (hereinafter “Renown Features”).

Content: Any content created by a Creator on the Platform including Renown Features is referred to as “Content.”

Creation of Content: Any User can create Content, either in the form of live-streaming or pre-recorded format, can do so in a more organised and systematic manner using the Platform, for the Platform provides several additional features than just content creation, including integration of third-party payment processors.

Subscriptions: Additionally, the Platform allows the Creator to create monthly subscriptions to enable Subscribers (who enrol for his/her Content) to exchange their thoughts, and knowledge with each other, and even interact with the Creator himself/herself (“Subscriptions”).

Renown Services/ Services: Facilitation of Content creation, Subscriptions along with all features and services offered on the Platform shall be referred to as “Renown Services” or “Services” under this Agreement.

It is essential to recognize and accept that the Renown Platform functions solely as a platform service provider, without engaging in content creation or operating as an educational institution.

These Terms of Service outline the rules and guidelines for the use of Renown’s website and mobile application, located at www.renownapp.com.

We assume you accept these Terms of Service. Refrain from continuing the use of Renown’s website or mobile application if You do not agree to take and consent to all the Terms of Service stated on this page.


Table of Contents

  1. CONDITIONS OF USE

  2. USER ACCOUNTS

    Information Collected for Registration and Account Creation

    Age Restriction

    Compatible Devices

    Passwords and Security

    Payments

  3. CREATORS ON RENOWN

    Content

    Creator Accounts

    License to Creators

    Processing of Personal Information by Creators

    Creator Fee

    Platform Service Charge

    Payments

    Creators Based in India

    Non-Furnishing of GST Registration Certificate by Indian Creator(s)

  4. SUBSCRIBERS ON RENOWN

    Subscriber Account

    License to Subscribers

    Digital Content and Virtual Products

    Payments

    Cancellation of Products and Subscriptions

  5. ACCESS TO THE PLATFORM

    Internet and Browser Requirements

    App Permissions

  6. COMMUNICATION ON THE PLATFORM

  7. DISCLAIMER OF WARRANTIES

  8. LIMITATION OF LIABILITY

  9. CONTENT LIABILITY

  10. INDEMNIFICATION

  11. INTELLECTUAL PROPERTY AND RIGHTS

    Renown’s Content

    Feedback

    User Content

    Copyright Complaint and Takedown Policy

    Counter-Notice

    Trademarks

    Impact of IPR Violation or Breach on Content

  12. CHANGES TO TERMS OF USE/SERVICE

  13. RENOWN’S RIGHTS

  14. USER RIGHTS

  15. TERMINATION OR SUSPENSION

Account Deletion by User

Provisions after Termination of Agreement

Governing Law and Jurisdiction

  1. APPLICABLE LAW AND COMPLIANCE

    Creator or Subscriber based in India

    Creator or Subscriber based outside India

  2. MISCELLANEOUS

    Creator-Subscriber Relationship

    Privacy and Disclosure of Information

    General Communications

    Assignment

    Waiver

    Illegal or Abusive Conduct

    Severability

    Force Majeure

    Losses

  3. CONTACT US


  1. CONDITIONS OF USE

    1. These Terms of Service (hereinafter “Agreement”) are a contract between You and Renown App, a private company incorporated under the Companies Act, 2013 doing business at Ping-Pong KGP Techno Pvt Ltd 456, Gautam Nagar, JP Nagar 7th Phase, Bengaluru, Karnataka 560078, India. Other than stated, expressly or impliedly, there are no third-party beneficiaries of this contract.

    2. This document outlines the terms and conditions for using domains (Companyapp.com, Company.club, joinmy.app, 1club.app, actualfans.app, myinfluencer.app, my-fan.app, syke.club, infly.app, mycreator.space, reachout.pro) and all associated features, subdomains, content, functionality, services, media, applications, Discussion Forums, or solutions offered through the Site (collectively the “Platform”).

    3. These terms apply to individuals creating content on the Platform (“Creators”) and those using the Platform (“Subscribers”), collectively referred to as “You,” “Your,” or “User(s).” Unless otherwise specified, “You,” “Your,” or “User” refers to the individual using the Platform or any legal entity for whom you act as an authorized employee or agent, including all Creators and Subscribers.

    4. These terms and conditions, together with the Privacy Policy, Platform Guidelines, Content & Creation Guidelines, and Data Processing Agreement (collectively the “Agreement”), govern the relationship and responsibilities between You and Renown regarding the use of the Platform.

    5. References to ‘‘Renown,’’ ‘we,’ ‘us,’ and ‘our’ mean the Renown, incorporated in India. Please review this Agreement and all other rules and policies available or published on the Platform, as they govern Your use of the Platform and its services. Updated versions of these policies and terms will be periodically made available on the Platform for Your reference to understand how we manage Your personal information. The updated or modified versions of the policies shall be notified to You through email notifications and/or displayed on the Platform seven (7) days before going live on the Platform.

    6. Your continued access or use of the Platform will be considered to represent to Renown that You have read, understood, and expressly agree to be bound by this Agreement, and the terms, conditions, and notices contained within, whether You simply browse and access the Renown Platform or become a Creator and offer Your courses, Services, or products, or become a Subscriber on the Platform.

    7. If You do not agree with any of these terms or do not wish to be bound by them, please refrain from using the Platform. By entering into this Agreement, You represent and warrant that You have the full authority to do so and that entering into this Agreement does not violate any other agreements to which You are a party

    8. Our website and service may only be used within the scope of what is provided for, under these terms and applicable law.

    9. You are solely responsible for ensuring your use of our website and service does not violate any laws, regulations, or third-party rights.

    10. Access to the Platform is conditional. Therefore, the Users have the responsibility to read this Agreement carefully and ensure that You understand it. Let us know if You have any queries regarding it. In case You do not accept any provision or part of the provision in this Agreement, then You may not be able to access the Services or products offered by Creators on this Platform.


  2. USER ACCOUNTS

    1. To access and use the Platform, and any products or Services provided by the Creators, You will be required to register on the Platform and create an account.

    2. While creating an account you automatically give your consent indicating and representing that the information provided by You while completing registration and creating an account is complete, true, accurate, and meets the eligibility requirements established on the Platform. You agree to modify and rectify the information available to Us as and when it requires any change or update.

    3. Registration and account creation on Renown is free for both Creators and Subscribers. Renown does not charge any fee to the Users to access the Platform.

    4. The User is responsible for all the activities occurring through their Account. We reserve the right to disable any username, password, or other identifier, whether chosen by You or provided by Us, at any time if, in our opinion, You have violated any provision of this Agreement or any law of the land applicable or otherwise.

    5. The User shall read the Content and Platform Conduct Guidelines.


      Information Collected for Registration and Account Creation

    6. Creator: Creators shall provide Personal Data such as their name, email address, and mobile number. You shall create a unique username and password for Your Account, and include a brief ‘bio’ or description about Yourself. You shall have the option to upload a photograph

      and/or provide links to Your social media accounts or profiles, YouTube channel(s), websites, blogs, etc. with the intention of enhancing Your brand presence.

    7. Subscriber: You shall provide Your name, phone number, Instagram username and email address.

    8. The User shall read the Privacy Policy of Renown to understand the handling of their information and Personal Data by Us.

    9. You shall read Our Privacy Policy to gain an understanding of Our information management procedures. You warrant that the information provided by You during Registration is accurate and complete, that You meet the eligibility criteria for using the Platform, and that You will update the Registration information if there are any changes.


      Age Restriction

    10. You have to be 18 years of age, to sign up, access and use the Platform. You agree to provide Your explicit Consent when you signup on the platform. An individual below the age of 13 years can neither use and access nor register for an account on this Platform.

    11. If You are between the ages of 13 to 18 years, then You must have Your parents or legal guardian’s permission. If you are a parent or legal guardian of a minor (i.e. 13 to 18 years), by allowing your child to use the Platform, you are subject to the terms of this Agreement and responsible for your Child’s activity on the Platform.


      Compatible Devices

    12. Users can access the Platform for the purposes of creating Content, publishing and/or viewing the Content on the Platform, You shall use a personal device, such as a computer, mobile phone, portable media player, or any other electronic device fulfilling the compatibility requirements set by the Platform (“Supported or Compatible Device”). It is the responsibility of the user to maintain the supported or compatible device along with a supported and compatible software version to avail and access the Platform.

    13. The requirements for supported or compatible devices may change or be updated from time to time. The User shall maintain their devices in accordance with the new changes or updates to the software to continue their access to the Platform. However, a supported or compatible device or software might cease to be one due to reasons not related to the Platform.


      Passwords and Security

    14. The User acknowledges that the User Account is personal to them and agrees to not provide any other person(s) (not Users of the Platform), other Users, or legal entity with the Account access credentials and passwords.

    15. The User Account credentials and passwords meant to access and use the Platform shall be maintained in a confidential manner by the Users. You shall take reasonable steps and measures to maintain the confidentiality and security of Your passwords.

    16. To prevent unauthorised access to Your Account the User is solely responsible for taking measures to restrict access by unknown persons or other Users to their device(s).

    17. Users should exercise caution while accessing their Account through a public, shared or unknown device(s), to avoid the detection, recording, or viewing of Your username, login credentials, passwords, account details and/or other information.

    18. In the instance Your password has become known to other person(s) or Users or entities due to any reason, You shall immediately change the said password. In case You are unable to

      change the password or are unable to log into Your Account to unauthorised access, You can contact Us and inform Us, so We can take immediate and appropriate action in relation to it and prevent further harm.


      Payments

    19. For Subscribers: To provide a more user-friendly payment experience, We utilise third-party payment processors for handling transactions related to products, services, or other content purchased through the Platform. Specifically, we employ Paytm and Phonepe for Subscribers in India.

    20. For Creators: For processing payouts to Creators, we use Cashfree.

    21. Third-Party Payment Processors: It is important to note that Paytm, Phonepe, and Cashfree are independent third-party service providers. These providers may impose fees for using their services and may require your Personal Data to process transactions on the Platform. Therefore, we recommend that you review the terms of service, Privacy Policy, and other relevant policies of Paytm, Phonepe, and Cashfree to understand how your data will be managed. Renown is not affiliated with Paytm, Phonepe, and Cashfree and none of these entities are agents or employees of each other.

    22. When purchasing products or services through the Platform, Users may be redirected to external websites operated by Paytm and Phonepe, In such circumstances, We cannot and do not –

      1. guarantee the adequacy of the privacy and security practices of Paytm and Phonepe or the content and media provided on their websites, or

      2. control the collection or use of your personal information by these providers.

    23. You agree that you are solely responsible for all charges incurred through Paytm, Phonepe, and Cashfree.

    24. Renown shall not be liable to you for any claims arising from any acts or omissions by Paytm, Phonepe, or Cashfree, including but not limited to any lost, stolen, or incorrectly processed payments. The Renown expressly disclaims any responsibility and liability for all services provided by Paytm, Phonepe, and Cashfree.


  3. CREATORS ON RENOWN

    Content

    1. The Content uploaded on the Platform shall be categorised by the Creator in appropriate categories based on the (a) Context; (b) Theme; (c) Tone and Impact on the audience; and (d) Target Audience. These categories shall be observed with adherence to the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules of 2021

    2. There shall be clear age-wise categorisation of the Content.

    3. The Creators shall strictly adhere to not upload any Content (image, course, text or video that promotes, depicts, or preaches about nudity, sexual abuse, pornography, paedophilia, necrophilia, child pornography, human and sex trafficking, cult ideologies, drug and alcohol abuse/addiction, racial or communal hatred, violence, self-harm behaviour, etc.

    4. About the above-mentioned clause, the Subscribers shall also adhere to limiting interaction and promptly reporting any Content that is found to be violative of the

      Platform’s code, guidelines, policies or any existing law by reaching out to the Grievance Officer. The Subscriber shall adhere to not post, comment or incite any behaviour as mentioned in the above clause and the Platform guidelines.


      Creator Accounts

    5. Once registered successfully on the Platform, the Creators are assigned a sub-domain based on the information provided by them


      License to Creators

    6. You as a Creator on Renown retain ownership rights in Your Content. However, You grant us certain rights and other Users of the Platform.

    7. Renown grants the Creator a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Platform for your own personal and commercial purposes in accordance with the terms of this Agreement.

    8. Unless expressly permitted under this Agreement or otherwise in writing, You shall not reproduce, duplicate, copy, sell, redistribute, create derivative works or otherwise exploit this Platform or any portion of this Platform, including the intellectual property right and other proprietary information.


      Processing of Personal Information by Creators

    9. Renown’s Data Processing Agreement (“DPA”) is an integral part of this Agreement and outlines the obligations of both Creators (as Data Processors and Data Fiduciaries) and Renown (as Data Fiduciaries) regarding the processing of personal information.

    10. Creators are responsible for safeguarding all Personal Data they receive from or provide to Renown in relation to their use of the Platform or any Services.

    11. Creators agree to comply with the terms of the DPA as applicable.

    12. In addition to adhering to the terms of the DPA, Creators shall provide an appropriate privacy notice to their Subscribers, respect their privacy rights in accordance with applicable data protection law, and grant access to or delete Subscribers’ Personal Data or any other personally identifiable information upon request received by Our Data Protection Officer or as required by applicable law.


      Creator Fee

    13. Renown asserts that Creators must possess full autonomy to determine the pricing of the Content they offer (hereinafter “Creator Fee”). The Creators bear the exclusive responsibility for establishing and setting the prices for their Content on the Platform at their sole discretion. Renown holds no responsibility for the pricing decisions made by the Creators.

    14. The Subscribers are required to pay the Creator Fee set by the Creator to access the Content and Services offered by the Creators on the Platform.


      Platform Service Charge

    15. We charge Creators, who create and publish Content on Our Platform, a percentage of the Creator Fee set by the Creator for making available the Services with all its features on the Platform. This charge is referred to as the “Platform Service Charge.”

    16. The Platform Service Charge is inclusive of GST for Non-GST Registered Creators and is exclusive of GST for GST Registered Creators.


      Payments


    17. We recommend that You periodically review Paytm, Phonepe, and Cashfree terms to understand with full capacity and capability any charges levied by them in the form of service fees to Creator for each transaction. By using any of these third-party payment service providers, You agree to be governed by their respective Terms and Conditions, Privacy Policy, and any other relevant policies.

    18. Regarding Your transactions, you are solely responsible for all applicable taxes, costs, filings, and any other obligations that may arise from the sale of your Content via the Platform. Renown is neither responsible for nor does it collect, pay, remit, or otherwise settle on your behalf the taxes owed by you on Content you sell through the Platform.

    19. We will deduct a six (6) per cent equalisation levy from any payments made to Creators based outside of India or Creators belonging to foreign countries for online advertising services provided to Renown.

    20. The Creators have the sole discretion to set the Creator Fee for each piece of Content on the Platform, without any input from Renown. The Creator is bound by the refund policy and adheres to the Terms of Use and the Content and Platform Guidelines.

    21. Renown holds no responsibility for accepting or rejecting Content enrolments in the event of any payment issue. The Creator agrees that if a payment is processed through Paytm, Phonepe, and Cashfree, such processing authorizes the Company to deliver the Content materials to Subscribers through the Platform.

    22. Renown is not a party to third-party service providers, such as Paytm, Phonepe, and Cashfree, in the instance of the authorisation process. Renown is not responsible for authorising credit card charges through these providers.

    23. General guidelines concerning payment invoices –

      1. The name of the Subscriber and the nature of the purchased Content to be specified in the invoice; and

      2. The invoices issued to Your Subscribers through Renown shall indicate that You are the supplier of the Content.


      Creators Based in India

    24. To Creators based in India, the GST is applicable once they breach the threshold exemption (threshold exemption means Turnover of Rs. 20 Lacs or Rs. 10 Lacs in case of special category states) and need to, compulsorily, register themselves with the GST authorities and charge the prescribed GST from the users and pay the same to the GST authorities.

    25. You hereby agree to follow the rules, and guidelines of the GST and absolve Renown of any liability arising out of the said GST.


      Non-Furnishing of GST Registration Certificate by Indian Creator(s)

    26. In the instance, that You fail to furnish the GST Registration Certificate to Renown after exceeding the threshold exemption on the Platform, then –

      1. Renown will commence collecting eighteen (18) per cent GST, sending invoices to Subscribers on Your behalf, and remitting the same to the GST authorities.

      2. Billing: Renown will generate the GST invoices to the Subscribers for the full Creator Fee, and the Creator will generate an invoice to Renown for an amount equivalent to:

      Creator Fee – Platform Service Charge = Creator’s Invoice to Renown

    27. Upon receiving the submission of Your GST registration certificate to Renown, You may resume generating invoices to the customers directly as usual, and Renown will issue an invoice to You solely for the Platform Service Charge.


  4. SUBSCRIBERS ON RENOWN

    Subscriber Account

    1. Once registered successfully on the Platform, the Subscriber shall be allowed to access and use the Platform. Subscribers can access the dashboard available on their Account that lists all the Content and subscriptions they have availed or shown preference to while registering on the Platform.


      License to Subscribers

    2. Renown grants the Subscriber a limited, non-exclusive license to access and use the Platform for Your personal use.

    3. This license does not grant You the right to assign or sublicense the license granted under this Agreement to any other person(s) or legal entity.

    4. Unless expressly permitted by Renown under this Agreement or otherwise in writing, You will not reproduce, duplicate, copy, sell, resell, redistribute, create derivative works or otherwise exploit this Platform or any portion of this Platform, including the intellectual property rights or any other proprietary information.


      Digital Content and Virtual Products

    5. You are not obligated to purchase or use any product or Service offered by the Creator. Your access to or enrollment in any Content is subject to the terms and conditions set by the respective Creator(s), at their sole discretion, without any input from Renown. If You encounter any issues in this regard, please contact the respective Creator for resolution.

    6. Renown and the Platform are based in India. You agree to comply with all such applicable laws related to viewing or accessing any piece of Content or Virtual Product due to foreign countries or other applicable Content control laws or regulations.

    7. If You access and download the Content Virtual Product, You represent that You are not in a country where such Content or Product is prohibited or are not a person or entity to which such export is prohibited. You are solely responsible for compliance with the laws of Your local jurisdiction and any other applicable laws regarding the accessing, using, or viewing of the Content.


      Payments

    8. The Subscriber will be charged a Creator Fee when signing up for a Creator’s Content or other subscriptions. Such payment shall be processed as applicable by Paytm, Phonepe, or Cashfree.

    9. We suggest that You carefully read the Terms and Conditions associated with Paytm, Phonepe, and Cashfree. We believe that You read and understand the provisions of their Terms and Conditions regarding payments being subjected to applicable taxes while using such third-party service providers.

    10. Renown claims to only act as an intermediary between the Creator and the Subscriber. Therefore, we assume the role of the facilitator for the payment-related transactions between You and the Creator. Therefore, we will not be held responsible for the Creator’s Content, the Creator Fee(s), payment processing or refunds.

    11. When you provide payment information, you represent and warrant that the information is accurate, that you are authorised to use the payment method provided, and that you will notify us of changes to the payment information. We reserve the right to utilise third-party payment card updating services to obtain current expiration dates on credit/ debit cards.


      Cancellation of Products and Subscriptions

    12. In case You proceed forward with the cancellation of either Your subscription to a Creator or any product/Content You purchased from a Creator, then You can email us on support@renownapp.com.

      1. Digital Products or Services: When You purchase digital products or services or access paid Content, You Consent to the delivery of the same. .

      2. Subscription to Creator Website or Content: You can cancel Your subscription to the Creator’s website or Content anytime. Once the subscription is cancelled, the access to previously purchased or subscribed Content will persist till the end of its expiration date.


  5. ACCESS TO THE PLATFORM

    Internet and Browser Requirements

    1. You may need a high-speed Internet connection and/or minimum browser requirements to access and use certain aspects of the Renown. You are required to review the minimum requirements necessary for the use of specific aspects of the Platform.

    2. If You access the Platform via a mobile network, Your network or roaming provider’s data and other rates as well as fee(s) will apply.


      App Permissions

    3. If You use the Renown App, You may grant certain permissions to Us for Your device and/or accounts. Most mobile device Platforms provide additional information regarding these permissions and how, if possible, to change Your permission settings. By downloading, installing or using the Renown App, You agree to receive automatic software updates (as and when available).


  6. COMMUNICATION ON THE PLATFORM

    1. Removal of Offensive Links: The Platform reserves the right to remove any and all links or Content that, (a) violates Indian laws, including but not limited to those related to obscenity, defamation, hate speech, national security, and intellectual property; (b) contravenes the Platform’s community guidelines or terms of use; and (c) is reported by the Users or Authorities as potentially offensive or illegal.

      1. The Platform may remove such content without prior notice and take appropriate action against the user’s account. Users are encouraged to report offensive links. The Platform will review reports promptly and cooperate with law enforcement when necessary.

    2. Communication regarding Subscriptions: The Platform offers Subscriptions to facilitate communication between you, Creators, and other Subscribers. The Renown does not specifically monitor these Subscriptions but may terminate or suspend your access if it receives complaints of misconduct or deems it necessary. You acknowledge that User Content, including chats and postings, is neither endorsed nor controlled by Renown. You are solely responsible for the content you publish, including its legality, reliability, accuracy, and appropriateness, and you warrant that you have the rights or licenses to use and reproduce any content you upload.

    3. Data accessibility: We ensure that all Your information and Personal Data, including discussions on Subscriptions, is accessible only per the terms of Our Privacy Policy.

    4. User Responsibility: Renown disclaims all liability for activities on the Platform. You are responsible for the information You share and for the actions of other Users. As a condition of using the Services, You agree to comply with the restrictions and terms outlined in this Agreement.

    5. Content Availability and Transactions: You acknowledge and consent that the Platform permits you, as a Creator, to offer your Content for sale to Subscribers at any indicated price, accessible at any time and from any location. As a Subscriber, the Platform allows you to purchase Content provided by Creators. You further acknowledge that Renown acts solely as a facilitator and does not participate in or control transactions on the Platform. Consequently, the sale of Content or products on the Platform constitutes a direct contract between the Creators and Subscribers.


  7. DISCLAIMER OF WARRANTIES

    1. YOU AGREE THAT THE PLATFORM, CONTENT, AND ALL MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND YOUR USE OF THE PLATFORM SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, RENOWN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM AND EXCLUDE ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE PLATFORM AND YOUR USE THEREOF.

    2. TO THE FULLEST EXTENT PERMITTED BY LAW, RENOWN EXCLUDES ALL WARRANTIES, CONDITIONS, TERMS OR REPRESENTATIONS ABOUT THE ACCURACY, SECURITY, RELIABILITY, QUALITY, AVAILABILITY OR COMPLETENESS OF THE PLATFORM, USER CONTENT ON THE PLATFORM, OR THE CONTENT OF ANY SITES SO LINKED AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF USER CONTENT OR ANY CONTENT ON THE PLATFORM, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE PLATFORM, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE PLATFORM, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE PLATFORM BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY USER CONTENT OR ANY OTHER CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND

      INCURRED AS A RESULT OF THE USE OF ANY USER CONTENT OR ANY OTHER CONTENT THAT IS POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE PLATFORM.

    3. RENOWN DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY USER CONTENT OR THE PLATFORM ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE PLATFORM OR ANY HYPERLINKED SERVICES OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND RENOWN WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF USER CONTENT OR SERVICES.

    4. AS WITH THE PURCHASE OF A SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.


  8. LIMITATION OF LIABILITY

    1. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL, RENOWN, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, PUNITIVE, LOSSES OR EXPENSES OR CONSEQUENTIAL DAMAGES WHATSOEVER ARISING OUT OF, RESULTING FROM, OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE PLATFORM, ANY CONTENT ON THE PLATFORM, OR SUCH OTHER SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORM INCLUDING, BUT NOT LIMITED TO ANY –

      1. ERRORS, MISTAKES, OR INACCURACIES OF USER CONTENT OR ANY OTHER CONTENT AVAILABLE ON THE PLATFORM,

      2. PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR PLATFORM,

      3. ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN,

      4. ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE PLATFORM,

      5. ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR PLATFORMS BY ANY THIRD PARTY, AND/OR

      6. ANY ERRORS OR OMISSIONS IN ANY USER CONTENT OR ANY OTHER CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT RENOWN IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    2. YOU SPECIFICALLY ACKNOWLEDGE THAT RENOWN SHALL NOT BE LIABLE FOR USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

    3. THIS PROVISION APPLIES TO ANY CLAIM, REGARDLESS OF WHETHER THE CLAIM ASSERTED IS BASED ON WARRANTY, CONTRACT, OR ANY OTHER LEGAL REGULATION OR THEORY.

    4. THE PLATFORM IS CONTROLLED AND OFFERED FREE OF CHARGE BY RENOWN FROM ITS FACILITIES IN INDIA. RENOWN MAKES NO REPRESENTATIONS THAT THE PLATFORM IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE PLATFORM FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.


  9. CONTENT LIABILITY

    Uploading Content on the Platform

    1. By uploading Your Content on the Platform, You agree to the following terms –

      1. Responsibility and Ownership: You are solely responsible for your Content, and you own or otherwise control all rights to your Content. Your Content does not infringe upon the intellectual property rights of others, and you have obtained all necessary rights and licenses from third parties who may own your Content or any part thereof.

      2. Lawful Content: Your Content made available on the Platform is lawful and does not incite any violation of applicable laws. You respect the rights of fellow Users and do not violate their privacy.

      3. Content-Type: The Content uploaded shall not be of such nature as misleading, defrauding, harmful, abusive, deceptive, obscene or otherwise.

      4. Impersonation: The Content shall not be found to be created with an intention to illegally impersonate or defame any other living or dead person or legal entity.

      5. Compliance with Policies: Your Content does not breach any applicable policy or guideline of Renown, including this Agreement. You acknowledge that you have read, understood, and accepted all of Renown’s policies and guidelines. Neither you nor your Content will cause distress or injury to any person or entity, and your Content is not defamatory.

      6. Sole Discretion to Upload: You have provided your Content to the Platform at your sole discretion, and Renown does not certify or approve the uploading of your Content on the Platform.

      7. Grant of Rights: In furtherance of Renown’s services, you grant Renown non-exclusive, royalty-free, transferable, and sublicensable rights to use, copy, distribute, retain, and transmit your Content as well as technical information collected via the Platform to the extent necessary to:

        1. provide the Platform and our services;

        2. perform our obligations under this Agreement;

        3. provide, monitor, correct, and improve the Platform and related services;

        4. de-identify User data such that it cannot reasonably be used to identify any individual or User as the source of such data;

        5. aggregate User data with other data; and

        6. comply with applicable laws.

    2. Refer to our Platform and Content Guidelines for further information and clarification.


      Claims Against User Content

    3. The Users will have access to Content, links to websites, and services provided through the Platform.

    4. You agree and consent that the use of any Content or material provided on this Platform or a third-party website is at Your own risk. Renown does not actively monitor, control, warrant, or make any claims or representations regarding the accuracy, completeness, or usefulness of any Content or material provided by Users on the Platform and accepts no responsibility for reviewing changes or updates to, or the quality, Content, policies, nature, or reliability of such Content or material. Though no Content in violation of our Content Guidelines shall be tolerated on Our Platform.

    5. Renown disclaims all liability and responsibility arising from any reliance placed on such materials by you.

    6. All statements and opinions expressed in these materials, as well as all articles, responses to questions, and other Content, except for the Company’s own Content, are solely the responsibility of the individual or entity providing those materials.

    7. You should review the applicable terms and policies, including privacy and data collection practices, of any third party and conduct any investigation you deem necessary or appropriate before proceeding with any transaction with any third party.


  10. INDEMNIFICATION

    1. To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Renown, its parent company, affiliates, subsidiaries, directors, officers, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising from or relating to:

      1. Your use of or access to the Platform;

      2. Your violation of any provision of these Terms of Use;

      3. Your infringement or violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right;

      4. Your violation of any applicable laws, rules, or regulations;

      5. Any content or material you submit, post, transmit, or otherwise make available through the Platform;

      6. Any misrepresentation made by you; or

      7. Any claim that your actions or content caused damage to a third party.


    2. You agree to cooperate fully with the Indemnified Parties in the defence of any claim that is subject to indemnification under this section.


    3. We reserve the right, at Our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. In such a case, you agree to cooperate with Renown in asserting any available defences. Renown's exercise of its right to assume the defence and control of any matter shall not be construed as an admission of fault or liability.

    4. For the purposes of this Agreement, “Loss” shall mean all losses, liabilities, damages, awards, settlements, claims, suits, proceedings, costs, and expenses, including but not limited to, (a) Reasonable legal fees and disbursements; (b) Costs of investigation, litigation, settlement, and judgement; (c) Interest and penalties; (d) Any amounts paid to third parties; and (e) Any other out-of-pocket expenses incurred in connection with the indemnification event.

    5. This defence and indemnification obligation will survive the termination of this Agreement and your use of the Platform. Nothing in this section shall be construed to limit any other remedies available to Renown under the applicable law or otherwise.

  11. INTELLECTUAL PROPERTY AND RIGHTS

    Renown’s Content

    1. The Renown retains ownership of all information and materials in the same form or medium as provided or communicated to You by or on behalf of the Renown, including, but not limited to, the Platform, illustrations, letters, images, ideas, concepts, the layout, design, flow, look and feel of the Platform, logos, marks, graphics, audio files, video files, any software owned by or licensed to the Renown, the underlying source and object code, instructions embedded in any digital documents, and other data, information, or material made available to You by the Renown (“Renown Content”).

    2. You are not permitted to modify the Renown Content, including its trademarks, in any way.

    3. You acknowledge and agree that Your use of the Platform does not grant You any ownership rights to the Renown Content or the Platform.

    4. You also acknowledge and agree that the Renown Content is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws, and any unauthorized use, reproduction, modification, distribution, transmission, republication, display, or performance of the Renown Content or any part thereof is strictly prohibited.


      Feedback

    5. If the Creators and their Subscribers (collectively the “Users”) submit suggestions, ideas, comments, or questions, containing product feedback about or posted through the Platform, then the Users grant Renown and its affiliates a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable right to use, sublicense, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, transmit, and display such Feedback in any form.

    6. The Users shall acquire no intellectual property rights in the Platform as a result of Renown’s incorporation of such Feedback into the Platform.


      User Content

    7. You shall remain the sole owner of the Content uploaded by You on the Platform. Renown does not and will not claim any ownership over any Content uploaded by You on the Platform.


      Copyright Complaint and Takedown Policy

    8. The notices are accepted in the language in which this Agreement is made available by Us. We will respond expeditiously to claims of copyright infringement committed using the Renown Features or Renown Content that are reported to Our designated Intellectual Property (IP) agent, in accordance with the Indian Intellectual Property Right legislations and judicial orders or, as applicable, other laws.

    9. For it to be effective, the notification must be in the format mentioned here.


      Counter-Notice

    10. We may send You notice concerning the Content removed or to which access has been disabled to certain material by means of a general notice by an email to the Content owner.

    11. In the instance, that You find such Content to be not infringing any copyright, or You have the appropriate authorization required from the original owner or the IP owner(s) or pursuant to the law to use and upload such Content in Your Content in accordance with the applicable laws You may send a written counter-notice containing these details to our designated copyright agent in the format mentioned below.

    12. In the instance, that our designated copyright agent receives a counter-notice, then Renown will send a copy of the counter-notice to the original complainant informing them that the removed Content may be re-instated or the disabling action ceased.

    13. In the instance, the copyright owner fails to file an action seeking a court order against the Content provider, member, or User, then Renown may, at its sole discretion, reinstate the removed Content or restore access to it within a period of ten to fourteen business, after the receipt of the counter-notice.

    14. For it to be effective, the counter-notice must be in the format mentioned here.

    15. Repeat Infringer Policy: Renown per the Indian IPR legislations and other relevant applicable laws in appropriate circumstances and its sole discretion –

      1. Reserves the right to terminate Users deemed to be “repeat infringers”;

      2. May limit access to the Platform; and/or

      3. Terminate any User accounts involved directly or indirectly in the infringement of any intellectual property rights of the other Users, even if it is not a case of repeat infringement.


      Trademarks

    16. For the purposes of this Agreement, the term, “Trademark(s)” refers to all registered trademarks, logos, service marks, trade names, internet domain and sub-domain names, or any other indication of origin now or in the future used by Renown.

    17. Nothing contained herein grants or shall be construed to grant you any rights to use any Renown Trademark, unless expressly conferred by these Terms of Use. You may not at any time, adopt or use, without Renown’s prior written consent any word or mark which is similar to or likely to be confused with Renown’s Trademarks.

    18. The look and feel of the Renown website, including all page headers, custom graphics, button icons, and scripts, is the trade dress and/or trademark or service mark of Renown and may not be copied, imitated or used, in whole or in part, without the prior written consent of Renown.

    19. All other trademarks, product names, and company names or logos used or appearing on the Renown website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Renown, unless expressly so stated.

    20. You agree that you will not use Renown’s Trademarks in any manner that might tarnish, disparage, or reflect adversely on such Trademarks or Renown. You agree that you will not contest or otherwise challenge in any legal action or otherwise, or assist or encourage any other person or entity to contest or challenge the validity of any of Renown Trademarks or the Trademark rights claimed by Renown.

    21. You may not use a Renown trademark, logo, Image or other proprietary graphic of Renown to link to the Renown website without the prior written consent of Renown.

      Impact of IPR Violation or Breach on Content

    22. If You believe that Your intellectual property rights have been violated or breached in any manner that indicates infringement, then You can contact Us at connect@renownapp.com with complete details.

    23. We reserve the right to remove access to Content that we believe or have reason to believe is violating the intellectual property rights of Renown or any other User(s). We will send a copy of any infringement claim.


  12. CHANGES TO TERMS OF USE/SERVICE

    1. Renown may revise, alter and update these Terms of Use/Service at any time. Your continued usage of the Website after any changes to these Terms of Use will be deemed as acceptance of such changes. Any aspect of the Website may be changed, supplemented, deleted, altered or updated without notice, at the sole discretion of Renown. Renown may also change or impose fees for usage of the Platform at any time, at its sole discretion. Renown may establish or change, at any time, general practices and restrictions concerning other Renown services and accounts at its sole discretion.


  13. RENOWN’S RIGHTS

    1. Renown reserves the following rights –

      1. Renown reserves the right to remove the User account and/or User Content without notice if it violates any of the provisions of this Agreement.

      2. We reserve the right to protect our interests by denying you access to our website or service, terminating contracts, and reporting any misconduct to the appropriate authorities if you are involved in or suspected of the following:

        1. violating laws, regulations, or these terms;

        2. infringing on third-party rights;

        3. significantly impairing our legitimate interests;

        4. offending us or any third party.

      3. Renown at its sole discretion may modify, terminate, or refuse to provide Services at any time, if any individual or entity represented by the individual is found to be in violation of the Terms of Use or any applicable laws within the territory of India.

      4. Renown shall have no obligation to monitor any Content on the Platform, including the interaction between Creators, Subscribers and Renown employees.

      5. Renown reserves the right to retain a copy of Your Content after termination for limited purposes. For these limited purposes, You grant Us a non-exclusive, perpetual, irrevocable license to retain a copy of Your Content.

      6. Renown at its sole discretion may modify, terminate, suspend or alter any provision of this Agreement at any time. Your continued use of the Platform would indicate acceptance of any such change(s).

  14. USER RIGHTS

    1. The Users have the following rights under this Agreement -

      1. Rights as per DPDPA: Users shall have the same meaning, rights and obligations as stated in ‘Chapter III’ of the Digital Persons Data Protection Act (“DPDPA”) of 2023 in terms of data protection and privacy rights.

      2. Withdrawal from Agreement: Unless any exceptions apply, you have the right to withdraw from this contract within the specified period of 30 days without giving any reasons whatsoever.

      3. Withdrawal Period: To withdraw from a contract, you must inform us via email clearly of your decision. This can be done using a withdrawal form or any other clear statement. Make sure to do this before the withdrawal period ends.


  15. TERMINATION OR SUSPENSION

    1. You agree that Renown, at its sole discretion, may terminate or suspend Your account on its Platform, if it violates any of the provisions outlined in this Agreement.

    2. We will notify You of the reason for the termination or suspension of Your account by Renown. You will not be notified in the following instances, we believe would –

      1. Violate the law or the direction of a legal enforcement authority or any order passed by any court of law within the territory of India;

      2. Compromise an investigation;

      3. Compromise the integrity, operation or security of the Platform; or

      4. Cause harm to any User, other third party, Renown, our subsidiaries or our affiliates.

    3. The suspension or termination of User accounts does not entitle You to claim any compensation, damages, or reimbursement. Furthermore, the suspension or termination of accounts due to causes attributable to you does not exempt You from paying any applicable fee(s).


      Account Deletion by User

    4. You can delete Your account at any time by writing an email to us. In the event of account deletion, Your Content may become unavailable and irrecoverable regardless of the reason. Renown is not responsible for the loss of such Content following deletion. We shall not be liable to any party for the inability to access the Content resulting from any account deletion.

    5. A Creator shall ensure that all pending payments, refunds, subscriptions, monetary obligations, delivery of digital items and other purposes have been cleared, completed and closed. Any obligations towards another User or the Platform shall be completed. The Creator shall inform his subscribers regarding the deletion of their Account 5 (five) days prior to it, to ensure no confusion is caused among the Users.

    6. In case a User deletes their Account on the Platform without completing their pending obligations to another User or the Platform shall be liable to pay a monetary fine equivalent to the obligation owed.


      Provisions after Termination of Agreement

    7. Our agreement will continue in effect until it is terminated by either Our Platform or You. Upon termination, the provisions contained in this document that by their context are intended to survive termination will survive, including but not limited to the following –

      1. Your grant of licenses under this document will survive indefinitely;

      2. Your indemnification obligations will survive for five (5) years from the date of termination;

      3. The disclaimer of warranties and representations, and the stipulations under the section containing indemnity and limitation of liability provisions, will survive indefinitely.


  16. DISPUTES

    1. Any legal claim, obligation or dispute arising out of or relating to this Agreement, or the breach thereof, shall be settled by alternate dispute resolution. The mode of such can be physical or online, as found to be convenient due to any reason.

    2. Each party shall bear its own cost. Renown shall also have the right to commence and prosecute any legal or equitable action or proceeding before any court of competent jurisdiction to obtain injunctive or other relief against you in the event that, in the opinion of Renown, such action is necessary or desirable.


      Governing Law and Jurisdiction

    3. To the fullest extent permitted by law, these Terms of Use/Service are governed by the internal laws in India and courts in Bengaluru (Karnataka), India will have jurisdiction.


  17. APPLICABLE LAW AND COMPLIANCE

    1. This Terms of Use shall be governed by the legislation, judicial orders, court mandates and gazetted notifications as issued and applicable in the territory of the Republic of India. The governing laws for this Agreement are (but are not limited to) the Consumer Protection Act of 2019, the DPDPA of 2023, the IT Act of 2000, The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules of 2021 Prevention of Money Laundering Act, and any subsequent rules, amendments, and judicial orders in relation such statues or any other applicable statutes.


      Creator or Subscriber based in India

    2. If you are a Creator located in India and accessing the Platform from India, or a Subscriber accessing Content created by a Creator located in India, then, in the unlikely event of a dispute between us, this Agreement shall be governed by and interpreted in accordance with the laws of India. Both You and We agree to submit to the exclusive jurisdiction of the courts in Bangalore, India.


      Creator or Subscriber based outside India

    3. If You are a –

      1. Creator based outside the territorial limit of India and accessing the Platform from there, or

      2. Subscriber accessing Content of a Creator located outside the territory of India,

      then in the event of a dispute or any other legal obligation arising between us, this Agreement shall be governed by the laws of India. Both You and We agree to submit to the exclusive jurisdiction of the courts in Bangalore, India.

  18. MISCELLANEOUS

    Creator-Subscriber Relationship

    1. Although Renown employs technological methods to offer a Platform facilitating interactions between Creators and Subscribers, Renown bears no responsibility for such interactions.

    2. Consequently, the Renown shall not be held liable for any disputes, claims, losses, injuries, criminal complaints or damages of any nature arising from the Creator-Subscriber relationship, including, but not limited to, any Subscriber’s reliance on information provided by a Creator through any of the Renown Services, including without limitation their Content.


      Privacy and Disclosure of Information

    3. In accordance with Our Privacy Policy, Renown does not sell, rent, release, disclose, or transfer any data you provide on the Platform for monetary or other valuable consideration.

    4. Renown does furnish Creators with specific information about Subscribers who enrol in their Content, such as name, location, Instagram username, and details about the enrolled Content. This information is provided to the Creator solely upon the purchase or enrolment of a Subscriber in the Creator’s Content and not in exchange for any form of consideration.

    5. Subscribers bear full responsibility for any Personal Data and other information they choose to disclose to any Creator on the Platform.

    6. Renown believes strongly in protecting User privacy and providing You with notice of Renown’s use of data. Please refer to Renown’s Privacy Policy, incorporated by reference herein, that is posted on the website. It will help You better understand Our practices.


      General Communications

    7. By providing Us with Your Personal Data such as Your email address and phone number, You consent to receive notices concerning agreements, and other communications via the same. You agree that these e-notices satisfy legal requirements that such communications be in writing unless mandatory.

    8. You shall Consent to avail of at least one mode (SMS, email, and/or phone) of receiving communications from Us with respect to Your use of the Platform and/or Your purchase order placed through the Platform.

    9. These communications may be made by or on behalf of Renown, even if Your phone number is registered on the Do Not Call list.

    10. Users acknowledge that they might incur charges in regard to any SMS text, or phone calls through Your telephone service provider or carrier. Renown shall not be held responsible for such charges.


      Assignment

    11. Users may not assign or transfer this Agreement by operation, law, or otherwise, without Renown’s prior written consent. Any attempt by the User to assign or transfer this Agreement without such consent will be null and void. Renown may assign or transfer this Agreement, at its sole discretion, without restriction. Subject to the preceding, this Agreement will bind and insure to the benefit of each party’s permitted successors and assigns.

      Waiver

    12. Our failure to assert any right or provision under these terms does not waive that right or provision. No waiver will constitute a continuing waiver of such term or any other term.


      Illegal or Abusive Conduct

    13. The Users of the Platform are urged to conduct themselves and engage with each other respectfully and professionally. Users are prohibited from engaging in any illegal, untoward, wrong or abusive conduct towards other Users.

    14. For further clarification, please refer to Our Platform Guidelines here.


      Severability

    15. If a court of competent jurisdiction adjudges any provision of this Agreement to be unenforceable or invalid, that provision will be limited to the minimum extent necessary to ensure that the remainder of this Agreement remains in effect.

      Force Majeure

    16. For the purposes of this Agreement, “Force Majeure” means any event or circumstance beyond the reasonable control of the affected party, which could not have been prevented by due diligence and use of reasonable efforts, and which results in or causes the failure of that party to perform any of its obligations under this Agreement. Force Majeure events may include but are not limited to, (a) Acts of God, including floods, earthquakes, tsunamis, cyclones, hurricanes, or other natural disasters; (b) War, invasion, acts of foreign enemies, civil war, rebellion, revolution, insurrection, or military usurpation of power; (c) Acts of terrorism, sabotage, or piracy; (d) Nuclear, chemical, or biological contamination; (e) Epidemics, pandemics, or quarantine restrictions; (f) Actions or orders of government or regulatory bodies, including changes in law or regulations; (g) Nationwide or industry-wide strikes, lockouts, or other industrial action; (h) Failure of public utilities, including electricity, gas, water, or telecommunications; and (i) Cyberattacks, hacking, or other malicious digital interventions beyond reasonable preventive measures.


    17. The party (the term “party” refers to both the Platform and the User) affected by a Force Majeure event shall promptly notify the other party in writing, providing details of the event, its expected duration, and the obligations it expects to be unable to perform. Upon the occurrence of a Force Majeure event, the affected party’s obligations under this Agreement shall be suspended to the extent they are affected by the Force Majeure event, for the duration of such event. If a Force Majeure event continues for more than [90] consecutive days, either party may terminate this Agreement by giving [30] days’ written notice to the other party.


    18. Where possible, the affected party shall explore alternative means of performance not prevented by the Force Majeure event. Any payment obligations that arose before the Force Majeure event shall not be excused due to the event. However, Force Majeure shall not excuse any obligation for the payment of money or any failure which is due to the party’s negligence or wilful misconduct or that arose before the occurrence of the Force Majeure event.

    19. Neither party shall be liable for any loss, damage, delay, or failure of performance resulting directly from any Force Majeure event. The party claiming Force Majeure shall bear the burden of proving the existence and impact of the Force Majeure event.


      Losses

    20. Renown shall not be held responsible or liable for any business losses incurred by users or third parties, regardless of the cause or circumstances, including but not limited to losses arising from the use of our platform, service interruptions, or cyberattacks. he losses for which Renown disclaims responsibility include, but are not limited to, (a) Loss of profits, whether actual or anticipated; (b) Loss of revenue or income; (c) Loss of business opportunities; (d) Loss or breach of contracts; (e) Loss of anticipated savings; (f) Loss, corruption, or compromise of data; (g) Damage to or loss of goodwill or reputation; (h) Wasted expenditure, including management time; (i) Costs of recovery or remediation; (j) Any indirect, consequential, special, or punitive damages.


    21. In the event of cyberattacks, including but not limited to distributed denial-of-service (DDoS) attacks, malware infections, ransomware, data breaches, or unauthorized access to user accounts, Renown shall not be liable for any resulting business losses as mentioned in the above clause.


    22. This non-responsibility applies, (a) Regardless of whether such losses were foreseeable; (b) Whether they arise in contract, tort (including negligence), or otherwise; (c) Even if Renown has been advised of the possibility of such losses. Renown is not responsible for business losses resulting from the actions or omissions of third parties, including other users, payment processors, or external service providers.


    23. We strive to maintain platform availability, we do not guarantee uninterrupted access and are not liable for any business losses resulting from downtime, whether planned or unplanned. Users are solely responsible for their use of the platform and any business decisions made based on their use of our services.


    24. Nothing in this clause shall limit or exclude any liability that cannot be limited or excluded by applicable law. By using Renown’s services, Users acknowledge and accept these limitations on Renown’s liability for business losses and cyberattacks.


  19. CONTACT US

19.16. Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature to the “Grievance Officer.”


Name: Mr. Shailesh (Grievance Officer) https://www.renownapp.com/

Address: 4,5 & J P J P, 6, Kothnur Main Rd, Nayak Layout, JP Nagar 7th Phase, J. P. Nagar, Bengaluru, Karnataka 560076

Email: support@renownapp.com

Ph: +91-9581150441





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